System implementation that delivers the business value you expect
Deploy and integrate supply chain solutions and smart manufacturing systems that work the way they’re supposed to, so your team can focus on driving operational performance and profitability.
Trusted by these companies
Achieve and sustain value from project investments
System implementation and systems integration have to be “done right” to get the full value from your technology investments. While many leaders are eager to put supply chain solutions and smart manufacturing systems in place, they also worry when they read industry stories about tech projects that stall or fail. Even analyst firms commonly report and caution executives about difficulties like pilot purgatory or “the zombie program” – initiatives that get started without real commitment behind them.
It's not enough to want a new system; the company, its leaders, and every person involved in deployment must commit to project success and performance results. Your systems implementation and integration partner’s services and methodologies should revolve around your company’s ability to achieve and sustain value from project investments.
Whether you’re deploying a supply chain solution or putting in the next smart manufacturing application, you want your new technology to do more than work the way it’s supposed to. Your new system must equip employees to do their existing work more quickly, so they can shift focus to innovate and find ways to help the company achieve better performance.
Configure and optimize your new system to deliver operational capabilities for end-users
Today’s systems and tools are more powerful than ever before, but they also come with ever-growing behind-the-scenes complexity. As a result, deploying today’s powerful supply chain platforms and smart manufacturing applications present a challenge for internal teams. These professionals are skilled at performing day-to-day business operations, but lack the experience to implement and integrate complex systems.
When it’s time for system implementation and systems integration, you want a digital transformation partner that has deployment expertise around the specific technology. The engineering firm should also have industry-specific and functional domain experts.
As a preferred system implementation partner for supply chain solutions and smart manufacturing systems, we blend three critical elements – tech-specific engineering, industry knowledge, and functional expertise. This critical foundation allows us to achieve the project outcomes you expect.
We start with the right foundation to:
- Speak and understand the language, nuances, and demands of your industry
- Easily grasp your unique manufacturing flow and business processes
- Blend technical expertise with high-caliber technical project management and a proven methodology
- Offer a system-agnostic perspective to leverage industry best practices or address external factors
- Quickly adapt as technical realities shift in the industry or within specific technology vendors – we sense, identify, evaluate, and help clients implement niche technology for even greater performance gains
- Earn and preserve client trust through transparency and our core values
- Think beyond the implementation to help your company achieve maximum value
- Offer a broad perspective to solve immediate problems and identify future opportunities
- Understand and align with your long-term business objectives and performance goals
Proven project methodology for an agile, integrative approach to project management
Deploying and integrating your new system requires so much more than just “setting up the software” and training your people to use it. When you’re focused on implementing new digital capabilities or integrating with other systems, you want a transformation partner with a proven project management methodology, and engineers and consultants who consistently apply it. Our approach to project management allows us to address the cultural shift and business process changes required to get the business value your company expects. As a result, we help you fully align people, processes, and technology to create an environment prepared to deliver world-class manufacturing.
We apply an integrative approach to project management and we assemble a delivery team with diverse expertise for every project:
- Experienced delivery managers (project managers)
- Manufacturing domain experts (industry, functional disciplines)
- Change management experts
- Technology-specific engineers and consultants
- Data specialists, architecture specialists
- Documentation and training teams
- Managed services
Maximize and protect your technology investment with managed services.
Pragmatic approach to manage system lifecycle and drive greater value
Manufacturing companies eager to protect system investments typically sign up for managed services. But that’s not the only reason to invest in a managed services agreement. Business leaders often look to a managed services provider to help their organization improve operational performance.
An MSP lets your people focus on the business of running your manufacturing company, while the managed services provider concentrates on day-to-day system health. The MSP’s people address system downtime, diagnose service interruptions, and investigate the reasons for data problems. They also help you decide when and how to update and upgrade your system. Most importantly, however, the right managed services provider will constantly be looking for ways to help you drive even more business value with your system.
A managed services agreement is not a way to replace or bypass your in-house IT group. It’s a pragmatic way to supplement and extend their capabilities, to solve specific problems, and quickly navigate and avoid the nuances associated with specialized functional systems.
Can a managed services provider help your company?
Business leaders can ask users, department heads, and your IT team straightforward questions like:
- “Are we getting maximum value from the solution?”
- “Are we using the system to optimize our work, processes, and outcomes?”
- “Are there are features and functions we wish the system had?”
- “Do technical or training issues prevent us from using the system to its fullest potential?”
- “Are we running the current version? Is the current version right for us?”
- “The people who support the solution are great at what they do, but do they have the time or domain expertise to help us?”
- “Does my company outsource support for other systems? Can we get budget from IT or operations for it?”
Maximize and protect your technology investment with managed services by On Time Edge
- Maintain app: monitor and release patches, bug fixes, and minor enhancements
- App troubleshooting and health checks
- Training resources: Knowledge center, documentation
- Functional process experts: Manufacturing, operations performance, and supply chain
- Recommend best use of tools for desired results
- Integration troubleshooting
- Evaluate new integrations
- Enhancements: Evaluate and plan functionality
- Scheduled business reviews to evaluate business value
Helpful Resources
Get the value you expect from transformation, quickly and sustainably.
Digital transformation is our business. We are experts at deploying and integrating supply chain solutions and smart manufacturing systems – on time and within budget.
-
Digital transformation experts
-
Manufacturing and industry experts
-
Proven methodology
-
Change management